Recalls / 2023-03-30

Cannondale Recalls Tesoro Neo X Speed Electric Bicycles Due to Fall and Injury Hazards

23169 · Recalled 2023-03-30 · CPSC page

Recalled Cannondale Tesoro Neo X Speed Electric Bicycles

Description

This recall involves the Cannondale Tesoro Neo X Speed electric bicycles (e-bikes). The e-bikes have an electric assist motor and are equipped with a horn, mirror, headlights and brake lights. "Cannondale" is printed on the sides of the top tube of the bicycle frame and on the sides of the seat. The e-bikes are gray with reflective accents on the frame, and tires and were sold in sizes small, medium, large and extra-large.

Hazards

The bicycles do not meet the U.S. safety standard; the hand brakes are configured in accordance with the European safety standard which is reversed from the U.S. safety standard, posing fall and injury hazards to the rider.

Reported injuries

None reported

Remedy

Consumers should immediately stop using the recalled bicycles and contact Cannondale for instructions on how to receive a free repair. Cannondale is contacting all known purchasers directly.

Products

Name	Model	Units
Cannondale Tesoro Neo X Speed Electric Bicycles		About 75

Parties

Importer: Cycling Sports Group Inc., of Wilton, Connecticut
Made in: Taiwan
Sold at: Authorized Cannondale dealers nationwide during September 2022 for about $5, 500.

Consumer contact

Cannondale at 800-245-3872 from 9 a.m. to 6 p.m. ET Monday through Friday, email at ridersupport@cannondale.com or online at www.cannondale.com/en/safety-and-recalls or www.cannondale.com and click on "Recalls & Notices" at the bottom of the page for more information.

Source: CPSC recall 23169. Inclusion in this database is not legal or medical advice.