Recalls / 2022-12-15
E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)
23716 · Recalled 2022-12-15 · CPSC page
Description
This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.
Hazards
The e-bike's battery pack can ignite, posing fire and burn hazards.
Reported injuries
Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation.
Remedy
Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.
Products
| Name | Model | Units |
|---|---|---|
| Gyroor C3 e-bikes | About 3,300 |
Parties
- Manufacturer
- Shenzhen Chirrey Technology Co., Ltd.
- Distributor
- Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
- Made in
- China
- Sold at
- Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, www.walmart.com
Consumer contact
Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.
Source: CPSC recall 23716. Inclusion in this database is not legal or medical advice.