Recalls / 2023-11-09

Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe's

24023 · Recalled 2023-11-09 · CPSC page

Recalled Style Selections 42-inch-wide Black Infrared Quartz Electric Fireplace

Description

This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. "Twin-Star International, Inc." and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.

Hazards

The electric fireplaces can overheat, posing a fire hazard.

Reported injuries

Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.

Remedy

Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.

Products

Name	Model	Units
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces		About 14,670

Parties

Manufacturer: Twin-Star International Inc
Made in: Vietnam
Sold at: Lowe's, online at Lowes.com

Consumer contact

Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or www.twinstarhome.com and click on "Product Recalls" for more information.

More images

Top panel with label identifying model number

Back panel with label identifying date code and serial number

Source: CPSC recall 24023. Inclusion in this database is not legal or medical advice.