Recalls / 2024-01-25

Pacific Cycle Recalls E-Bikes Due to Fire Hazard

24092 · Recalled 2024-01-25 · CPSC page

Recalled Ascend Cabrillo Electric Bike (sand)

Description

This recall involves Ascend Cabrillo and Minaret Electric Bikes. The Ascend Cabrillo model numbers are R7583BPS and R7585BPS and the Ascend Minaret model number is R7586BPS. The model number and "Pacific Cycle" are printed on the service label located on the seat tube above the bottom bracket. The Ascend Cabrillo was sold in a sand or gray color and has a rear storage rack. The Minaret was sold in black with red and gray accents or a step-through frame style. The word "Ascend" is located on the downtube and the word "Cabrillo" or "Minaret" on the chain stay. The electric bikes have an electric assist motor.

Hazards

The wiring harness that manages the charging of the lithium-ion battery was not properly assembled, creating a risk of overheating and fire while charging.

Reported injuries

The firm has received three reports of the battery catching on fire, resulting in one injury of second-degree burns.

Remedy

Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.

Products

Name	Model	Units
Ascend Cabrillo and Minaret Electric Bikes		About 1,700

Parties

Importer: Pacific Cycle Inc., of Madison, Wisconsin
Distributor: Bass Pro LLC, of Springfield, Missouri
Made in: China
Sold at: Bass Pro Shops, Cabela's, online at basspro.com, cabelas.com, 400, 500.

Consumer contact

Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information.

More images

Recalled Ascend Cabrillo Electric Bike (gray)

Recalled Ascend Minaret Electric Bike (black)

Recalled Ascend Cabrillo Electric Bike (serial number location)

Recalled Ascend Minaret or Cabrillo Electric Bike service label

Source: CPSC recall 24092. Inclusion in this database is not legal or medical advice.