CPSC Recalls

Recalls / 2024-02-29

Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies

24134 · Recalled 2024-02-29 · CPSC page

Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays
Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays

Description

This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.

Hazards

The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.

Reported injuries

The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.

Products

NameModelUnits
Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel DisplaysAbout 750

Parties

Importer
SMART Technologies ULC, of Canada
Made in
Netherlands
Sold at
SMART authorized distributors, resellers who sold directly to businesses nationwide, 735.

Consumer contact

Contact SMART Technologies ULC toll-free at 888-427-6278 from 6 a.m. to 6 p.m. MT Monday through Friday, or online at https://support.smarttech.com/docs/general-support-info/en/recalls or https://www.smarttech.com/en/connect-with-smart/contact-support or https://www.smarttech.com and click on "RECALLS" at the bottom of the page under "Support and training" for more information.

More images

Location of serial number, model number and SMART logo on the back of the recalled mobile stand
Location of serial number, model number and SMART logo on the back of the recalled mobile stand

Source: CPSC recall 24134. Inclusion in this database is not legal or medical advice.