CPSC Recalls

Recalls / 2024-07-18

BISSELL Recalls More Than 3 Million Steam Shot Handheld Steam Cleaners Due to Burn Hazard

24309 · Recalled 2024-07-18 · CPSC page

Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary)
Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary)

Description

This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. "STEAM SHOT" or "POWER STEAMER" is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.

Hazards

The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.

Reported injuries

BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.

Remedy

Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.

Products

NameModelUnits
BISSELL® Steam Shot™ Handheld Steam CleanersAbout 3.2 million (In addition, about 355,000 were sold in Canada)

Parties

Importer
BISSELL Homecare Inc., of Grand Rapids, Michigan
Made in
China
Sold at
Target, Walmart, other department, home goods, online at www.bissell.com, www.amazon.com, www.hsn.com, other websites, $40, or $70 for a two-pack.

Consumer contact

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on "Product Recalls" for more information.

More images

Model number is printed on label located on the bottom of the product
Model number is printed on label located on the bottom of the product

Source: CPSC recall 24309. Inclusion in this database is not legal or medical advice.