Recalls / 2024-09-12

Glen Dimplex Americas Recalls Cadet Apex72 Electric Heaters Due to Fire Hazard

24360 · Recalled 2024-09-12 · CPSC page

Description

This recall involves Glen Dimplex Americas' Cadet-branded Apex72 high wall electric heaters between 1200 and 1600 Watts. The fan-forced heaters have a white dust cover and are installed into walls a minimum of six feet off the ground. "Cadet," the model number, and the manufacturing date in DD-MM-YY format appear on the rating label visible through the bottom of the air outlet grill. The following models and manufacturing dates are included in this recall: Models Manufacturing Dates HW128 01-Mar-21 through 29-Feb-24 HW132 01-Mar-21 through 29-Feb-24 HW151 01-Mar-21 through 29-Feb-24 HW162 any date older than 01-Mar-24 HW162BP5 any date older than 01-Mar-24 HW168 any date older than 01-Mar-24 HW168BP5 any date older than 01-Mar-24

Hazards

The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.

Reported injuries

The firm has received one report of a heater fan malfunctioning and causing the unit to ignite. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled heaters and contact Glen Dimplex for information on the free heater replacement and installation of the new heater at no cost to the consumer. Glen Dimplex Americas is working with apartment complexes and other living facilities directly to replace the recalled heaters and install replacements. For consumers who purchased and installed the recalled heater independently, Glen Dimplex Americas will provide for the installation of the replacement heater by a qualified technician at no cost to the consumer.

Products

Name	Model	Units
Cadet-branded Apex72 Electric Heaters		About 12,900

Parties

Manufacturer: Glen Dimplex Americas Ltd.
Made in: United States
Sold at: Platt, Crescent Electric, CED, other electrical distributors nationwide

Consumer contact

Glen Dimplex Americas toll-free at 866-673-9880 from 8 a.m. to 6:30 p.m. ET Monday through Friday, email at apex@glendimplexamericas.zendesk.com, online at https://www.glendimplexamericas.com/en-us/product-safety-notices/2024-APEX72-Important-Recall-Information or www.glendimplexamericas.com and click on "Product Safety Notices/Recall" at the bottom of the page for more information.

More images

Cadet, the model and the manufacturing date, in DD-MM-YY format, appear on the rating label visible through the bottom of the air outlet grill

Source: CPSC recall 24360. Inclusion in this database is not legal or medical advice.