Recalls / 2023-11-30

Polaris Recalls Patriot 9R MATRYX PRO RMK and Patriot 9R MATRYX RMK KHAOS Snowmobiles Due to Injury Hazard (Recall Alert)

24720 · Recalled 2023-11-30 · CPSC page

Recalled Polaris Model Year 2023 PATRIOT 9R MATRYX RMK KHAOS

Description

This recall involves Polaris Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and model number are located on the right side of the vehicle's frame.

Hazards

The primary (drive) clutch can fail and can cause the clutch or clutch components to come loose, posing an injury hazard to consumers.

Reported injuries

The firm has received 91 reports of clutch failure, including nine reports where the clutch components separated from the unit. No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch, install a clutch guard kit and receive an owner's manual addendum. Polaris is notifying all dealers and registered owners directly.

Products

Name	Model	Units
Model Year 2023 PATRIOT 9R MATRYX PRO RMK and PATRIOT 9R MATRYX RMK KHAOS Snowmobiles		About 2,200 (In addition, about 1,000 were sold in Canada)

Parties

Manufacturer: Polaris Industries Inc.
Made in: United States
Sold at: Authorized Polaris dealers nationwide, 500, $19, 900.

Consumer contact

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can also contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.

More images

Recalled Polaris Model Year 2023 Patriot 9R MATRYX PRO RMK

Recalled Polaris Snowmobile VIN/Model Number Location

Source: CPSC recall 24720. Inclusion in this database is not legal or medical advice.