Recalls / 2024-10-17

Anker Power Banks Recalled Due to Fire and Burn Hazards; Manufactured by Anker Innovations

25011 · Recalled 2024-10-17 · CPSC page

Description

This recall involves Anker Power Banks with model numbers A1642, A1647 and A1652. The power bank can be used as a portable electronic charging device for smartphones, tablets, and laptops with a 12W (A1642), 15W(A1647), 20W(A1652) maximum output. Anker is engraved on the front, and the model numbers A1642, A1647 and A1652 are located on the back of the power bank.

Hazards

The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.

Reported injuries

The firm has received 28 reports of incidents of the batteries overheating, exploding, and the power bank catching on fire. Two injuries which included first and second degree burns to the consumer's hands have been reported.

Remedy

Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. Consumers should dispose of the lithium-ion batteries in accordance with local and state regulations.

Products

Name	Model	Units
Anker Power Banks		About 2,100

Parties

Manufacturer: Anker Innovations Limited
Made in: China
Sold at: Best Buy, Target, NEXT TRADING SAS, C2 Wireless, K Spider Inc., online at Amazon.com, ebay.com, AAliExpress.com, Walmart.com, from January 2024 through July 2024 for, $60.

Consumer contact

Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or at www.anker.com and click on "Product Recalls" at the bottom of the page for more information.

More images

Source: CPSC recall 25011. Inclusion in this database is not legal or medical advice.