CPSC Recalls

Recalls / 2024-11-21

Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards

25052 · Recalled 2024-11-21 · CPSC page

Recalled Segway Ninebot P100 KickScooter
Recalled Segway Ninebot P100 KickScooter

Description

This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.

Hazards

The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.

Reported injuries

The firm has received 31 reports of broken front forks, including six reports of injuries, including a fracture, cuts, scrapes, bruises and shoulder pain.

Remedy

Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly.

Products

NameModelUnits
Segway Ninebot P100 KickScootersAbout 1,400

Parties

Importer
Segway Inc., of Los Angeles
Made in
China
Sold at
Broward Motorsport, of Fort Lauderdale, Hollywood, Hobe Sound, West Palm Beach, Florida; Mad Dog Cycles, of Orem, Utah; NYC Bike, Scooter, of New York; Scooter Mutter, of Belmont, Massachusetts;, Urban Motion, of Culver City, California, online at Amazon.com, BestBuy.com, store.segway.com, Indiegogo.com (Longham Tech Co. Limited), https://www.ebay.com/str/skytechgaming?_trksid=p4429486.m3561.l161211(SupTech), 000.

Consumer contact

Segway toll-free at 866-473-4929 from 5:30 a.m. to 5 p.m. PT Monday through Friday, by email at recall@segway.com, or online at https://service.segway.com/recall, or www.segway.com and click on "Recall Center" at the bottom of the page for more information.

More images

Location of Serial Number
Location of Serial Number
Sample Serial Number
Sample Serial Number

Source: CPSC recall 25052. Inclusion in this database is not legal or medical advice.