CPSC Recalls

Recalls / 2024-12-05

NetZero USA Recalls High Bay LED Light Fixtures Due to Fire Hazard

25058 · Recalled 2024-12-05 · CPSC page

Recalled High Bay LED light fixture
Recalled High Bay LED light fixture

Description

This recall involves High-bay LED light fixtures that were sold in white, and are typically used in commercial settings, such as warehouses and facilities with high ceilings. The fixtures include Linear High Bay fixtures with 110, 160, 220 and 320 watts. The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, NZ 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.

Hazards

The plastic pins securing the LED light fixture can degrade, allowing the electrically charged LED board to come loose and contact items nearby that can catch fire, posing a fire hazard.

Reported injuries

The firm has received seven reports of loose LED boards burning. No injuries have been reported.

Remedy

Consumers should immediately stop using the High Bay LED light fixture that shows any sign of a loose LED board or discoloration of the lens and turn the circuit off. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero is contacting all known purchasers.

Products

NameModelUnits
High Bay LED light fixturesAbout 13,000

Parties

Importer
NetZero USA Holdings Inc., of Alpharetta, Georgia
Made in
China
Sold at
NetZero USA, Citory Solutions, Red Sail Developments, through other commercial distributors, $415.

Consumer contact

NetZero USA toll-free at 888-326-2220 from 9 a.m. to 5 p.m. ET. Monday through Friday, email at recall@netzero-usa.com, or online at https://netzero-usa.com/recall or at http://www.netzero-usa.com and click on "Recalls" in the middle of the page for more information.

More images

The model number can be found on the back of High Bay LED light fixture
The model number can be found on the back of High Bay LED light fixture

Source: CPSC recall 25058. Inclusion in this database is not legal or medical advice.