Recalls / 2025-01-16

Lexmark International Recalls Specialty Printers Due to Fire Hazard

25090 · Recalled 2025-01-16 · CPSC page

Description

This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.

Hazards

A metal part inside the printer can dislodge, posing a risk of fire.

Reported injuries

The firm has received two reports of the printers overheating including one reported fire. No damage or injuries have been reported.

Remedy

Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.

Products

Name	Model	Units
MS725dvn and MX725adve Specialty Printers		About 43,510 (In addition, about 4,000 were sold in Canada)

Parties

Importer: Lexmark International Inc., of Lexington, Kentucky
Made in: China
Sold at: Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc., Insight Direct USA Inc., 000, 200.

Consumer contact

Contact Lexmark toll-free at 866-470-1574 from 9 a.m. to 9 p.m. ET Monday through Friday, by email at safety@lexmark.com, or online at http://www.lexmark.com/recall or http://www.lexmark.com and click on "Recall" at the bottom of the page for more information.

More images

Source: CPSC recall 25090. Inclusion in this database is not legal or medical advice.